Privacy Policy

INTRODUCTION

Welcome to G & D Cleaning Solutions Limited ("we", "us", or "our") website at www.gdcleaningsolution.com. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our cleaning services.

At G & D Cleaning Solutions Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This policy explains the types of information we may collect from you and how we use, maintain, and protect that information.

INFORMATION WE COLLECT

Information You Provide

We do not require users to create accounts to access our website. However, we may collect personal information that you voluntarily provide when you:

• Request a cleaning quote
• Book an appointment
• Contact us through forms or WhatsApp
• Submit service inquiries
• Provide feedback or reviews

This information may include your name, phone number, email address, location, and details about the cleaning service you require.

Automatically Collected Information

We may use cookies and similar technologies to collect certain information automatically when you interact with our website, including:

• IP address
• Browser type and device information
• Pages visited and time spent
• Referring websites
• Date and time of visits

This helps us improve our website performance and user experience.

Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Provide and manage cleaning services
• Respond to inquiries and customer requests
• Send quotes and booking confirmations
• Improve our website and services
• Communicate updates or service-related information
• Analyze usage trends and performance
• Comply with legal obligations

We will only send promotional messages if you have agreed to receive them.

DATA SHARING AND DISCLOSURE

We do not sell or trade your personal information. We may share your information only in the following situations:

• Service Providers: With trusted partners who help us operate our business and deliver services
• Legal Requirements: If required by law or authorities
• Business Transfers: In case of a merger, sale, or restructuring
• Protection: To prevent fraud or protect our rights and safety

All third parties are required to keep your information confidential.

DATA RETENTION

We retain your information only for as long as necessary to:

• Provide our services
• Meet legal and regulatory requirements
• Maintain business records

When no longer needed, your data will be securely deleted or anonymized.

DATA SECURITY

We implement appropriate security measures to protect your data, including:

• Secure systems and infrastructure
• Restricted access to sensitive information
• Regular monitoring and updates

However, no online system is completely secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Your continued use of our website after updates means you accept the revised policy.